Debenhams in in Gateshead - MetroCentre Opening Times

Services available

• Did you know that 80% of women are wearing the wrong size bra? Visit one of our specially trained bra fit advisers for a FREE bra fit consultation. They’ll give you as much time as you need until you find just the right size, shape and style to suit.

• The perfect place to stop for a freshly ground coffee or to enjoy a delicious range of hot and cold sandwiches, sensational salads, soup, freshly baked scones and indulgent cakes.

• Too much to carry? Let us help you to your car. Ask in store and one of our staff will assist you with your items direct to your car. Health and safety restrictions apply. For more information on this free service please ask in store for details, or call our Customer Service team on 0344 800 8877.

• Indulge the senses with a range of Clarins Skin Spa Treatment vouchers exclusive to Debenhams. Available in store and online each treatment is specially designed to refresh, revitalize and re-energize your face and body.

• In selected stores we can hold your item in a dedicated parking bay or pick-up point ready for collection by car. For more information on this free service please ask in store for details, or call our Customer Service team on 0344 800 8877

• Experience the perfectly handcrafted cup of coffee by the nation's favourite coffee shop on the go or in store (Source: in an independent survey of 2110 people published in December 2015 by Allegra Strategies, 48% voted Costa their favourite coffee shop).

• Debenhams aims to provide exceptional service to all of our customers. We offer a number of facilities including designated parking spaces; accessible entrances; accessible customer collection points; passenger lift facilities; accessible restaurant facilities; accessible toilets; personal shopper facilities; collect by and carry to car arrangements; delivery of purchases to your home and Induction loops and / or arrangements for confidential conversation.

• Connect to fast, FREE, easy-to-use O2 WiFi throughout the store.

• As a Debenhams Gold Cardholder you can take a break from shopping and relax in our comfortable lounges, and use our secure lockers to store your bags while you shop. This exclusive service is available in selected stores only.

• Can't find your size, colour, or the item you are looking for? We have the solution: visit our in store ordering service and we'll order the item you are looking for and deliver it direct to your home or a work address.

• Debenhams welcomes even the youngest of customers so we have a parent and baby room located next to the toilets. The room is private and clean so whether it’s nappy changing or breastfeeding you can cater to your baby’s needs in a comfortable environment.

• Need help finding the perfect outfit? Debenhams Personal shoppers offer expert help and advice with all your shopping and the service is completely FREE. Find out more or Book a FREE appointment online

• Enjoy a delicious great British breakfast, succulent roast carvery meat, sensational salads, indulgent treats and a great selection of children's food.

• Going away on holiday? Debenhams offer you currency rates that are hard to beat and 0% commission on your Travel Money. Simply visit our Travel Money Bureau in store. Please be aware that some of our Travel Money Bureaus may open later and close earlier than the store. For further information please call the bureau.

• Debenhams Wedding Service guides you through every aspect of planning your wedding. Whether it’s choosing your perfect wedding dress, hiring the groom's outfit or selecting Personalised Wedding Stationery. Find out more

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